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Shipping Details:

Orders typically ship within 2–3 weeks, so please don’t worry if it takes a little longer than expected. If you’re in a rush or need something by a certain date, just reach out—I’ll do everything I can to make it happen!

Keep in mind, I'm not a giant corporation—just a one-woman operation fueled by passion and drive. While I carry a great selection on hand, some items may need to be ordered from our warehouse before they ship.

Return Policy & Guarantees:

At Donna’s Diva Den, we want you to love your purchase! If you need to make a return, please review our policy below:

We accept returns within 30 days of the purchase date. To be eligible for a return:

• Lingerie is NOT returnable at this time.
• All other products must remain unopened and in their original, sealed packaging.
• Items must include all original parts, cords, controls, and accessories (if applicable).
• All returns are at your own return cost.
• There is a 15% restocking fee.
• Final sale items are not eligible for return. 

Due to the intimate nature of our products, once an item has been opened, it is considered used and is non-returnable. This policy is in place for the health, safety, and peace of mind of our customers and staff.