Cancellation policy

At donnasdivaden.com we work hard to process and ship your order as quickly as possible so you can enjoy your items without delay. Because of this, we’re unable to process cancellations once an order has been placed.

If you made a mistake with your order (such as the wrong size, color, or address), please reach out right away through our Contact Page. We’ll do everything we can to help before your order ships.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. 
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it withing the designated time period.
If you want to cancel or change your subscription, you can do it during the designated time period. Your order confirmation emails have links to your order. You can manage your subscription from there. See our returns policy for more details on returns and refunds.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect a full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can not cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order. See our returns policy for more details on returns and refunds.